OKJL Privacy Policy How Your Data Is Protected

Overview

OKJL — also referred to in this document as "we," "us," or "the Platform" — takes your privacy seriously for every player who visits or uses the site. This Privacy Policy explains the steps we take to collect, use, store, and protect your personal information whenever you sign up for an account, make deposits, request withdrawals, play games, or reach out to our customer service team. We encourage you to read through the full policy so you understand how your data is handled.

We know that privacy is a serious concern for players here in the Philippines and in other countries. That is why this policy uses clear, everyday language instead of complicated legal wording meant to confuse you. If anything remains unclear after you read it, our support team is on standby 24/7 to answer your questions and walk you through the details.

Information We Collect

We collect personal information in two main groups: details you give directly and details gathered automatically while you use the platform.

The platform does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health details unless the law or responsible gaming requirements specifically call for it.

How We Collect Your Information

OKJL collects your personal data through these channels:

• Account registration forms — when you register for your OKJL account.
• ID verification — when you send in documents for account verification.
• PHP deposit and withdrawal transactions — handled by our payment providers.
• Platform activity — logged automatically while you browse and play.
• Customer support messages — when you reach out through live chat or email.
• Cookies and similar tracking tools — as explained in Section 9 of this Privacy Policy.

How We Use Your Personal Data

OKJL only uses your personal data for legitimate and clearly defined reasons. We never use your information for a purpose that is incompatible with why it was first collected.

• To set up and manage your OKJL account.
• To verify your identity and confirm that you are 21 or older, as required by law.
• To handle PHP deposits, withdrawal requests, and bonus payouts.
• To detect and prevent fraud, money laundering, and account misuse.
• To give you customer support and answer your questions.
• To send you account updates, including deposit confirmations and security alerts.
• To send promotional messages only when you have opted in.
• To monitor responsible gaming signals and step in when necessary.
• To improve the platform using aggregated and anonymised usage information.

Legal Basis for Processing

OKJL handles your personal data under one or more of the legal bases below, depending on the exact purpose for each use.

• Contract performance — Contract performance: processing needed to provide the services you signed up for.
• Legal obligation — Legal obligation: processing required to comply with anti-money laundering rules, age verification checks for players aged 21 and above, and other regulatory duties.
• Legitimate interests — Legitimate interests: processing necessary for fraud prevention, platform security, and responsible gaming monitoring.
• Consent — Consent: processing for marketing communications only when you have clearly opted in. You may withdraw your consent anytime.

Data Sharing

OKJL never sells your personal data. We only share information in the limited situations below, and only with parties required by contract to keep it safe:

• Licensed game providers — Licensed game providers: used to deliver game content and record game results. These providers receive only the minimum data needed for that service.
• Payment processors — Supported payment channels receive only the transaction data needed to process your deposits and withdrawals.
• Identity verification services — Identity verification services: used to confirm your identity and age during the KYC process.
• Regulatory authorities — Regulatory authorities: OKJL may disclose data to law enforcement or government regulators when required by law.
• Fraud prevention agencies — Fraud prevention agencies: used to detect and stop fraudulent activity across the platform.

Data Retention

OKJL keeps your personal data only for as long as needed to fulfill the purpose it was collected for, or as long as the law requires. The retention periods below apply:

• Account information We keep this information for the entire life of your account and for five more years after account closure, as required under anti-money laundering rules.
• Transaction records These details are retained for seven years to comply with financial record-keeping requirements.
• Support communications We keep these records for two years from the date of your most recent interaction.
• Marketing preferences These messages are kept until you withdraw your consent or close your account.
• Technical and usage data This data is retained for 13 months only in anonymised or aggregated form.

Once information is no longer needed, it is securely deleted or anonymised so it can no longer be linked to you.

Security measures

OKJL takes the protection of your personal data seriously. We have put in place a range of technical and organisational measures to guard your information against unauthorised access, loss, destruction, or alteration.

• All data transmissions are protected with 256-bit SSL/TLS encryption.
• Sensitive personal and financial details are kept in encrypted storage.
• Multi-factor authentication is available for every OKJL player account.
• Independent third-party specialists conduct regular penetration testing and security audits.
• Only authorised staff can access personal data, and only when their duties require it.
• The platform is monitored 24/7 with automated alerts for suspicious activity.

Cookies and tracking technologies

OKJL uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device.

• Essential Cookies These cookies are required for the platform to function and cannot be disabled.
• Functionality Cookies These save your preferences, such as your preferred language and display settings.
• Analytics Cookies These allow OKJL to understand how players interact with the platform so we can keep improving it. The data is grouped and anonymized.
• Session Cookies These keep your login session active while you are using OKJL and expire when you close your browser.

You can manage your cookie preferences through your browser settings. Turning off non-essential cookies will not stop you from using the core features of OKJL, but some personalization options may not work the way you expect.

Your Privacy Rights

You have the following rights regarding the personal data OKJL holds about you. To exercise any of these rights, contact the support team through the official OKJL support channels. [email protected]We will respond within 30 days.

Marketing Communications

OKJL will only send you promotional emails, SMS messages, or in-platform notifications if you have explicitly opted in during registration or through your account settings. You may withdraw your consent and stop receiving marketing messages at any time through your account settings or by contacting the support team.

• Click the Unsubscribe link included in any marketing email.
• Adjust your communication preferences from your account settings.
• Contact our support team and request removal from all marketing lists.

Keep in mind that even after you opt out of marketing emails, the platform will still send essential account-related notifications, such as deposit confirmations, withdrawal updates, and security alerts. These are not promotional messages, and they cannot be turned off while your account remains active.

Minors

OKJL is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we learn that an underage user has registered an account or provided personal details, we will immediately close the account and delete all associated data.

If you believe an underage user has accessed the platform, please contact us right away at [email protected] so we can take the necessary steps.

Changes to This Policy

The platform may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page always shows the most recent revision. We encourage you to check this policy from time to time. Continuing to use the platform after any update means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how the platform handles your personal information, please get in touch with our team:

• Email: [email protected]
• Live chat: available 24/7 through the chat icon on every page.
• Response time: under 5 minutes by live chat and under 2 hours by email.